Time

Ground Floor

Mezzanine

8:00

REGISTRATION
& BREAKFAST

9:15

Welcome and Safety talk

Relay of main room

9:30

The Rise & Rise of
Usability, UX, CX

David Hawdale

Relay of main room

10:10

CHANGE OVER

10:20

“War of the Worlds” – Where TV & Web Collide

Nigel Walley

HE Routes to UX work

Alistair Edwards

11:00

BREAK

11:30

Isn’t It About Time They Took UX Research Seriously

Fiona Harwood & Guy Redwood

Behavioural Change Case Study

Dr Chris Atherton

12:10

CHANGE OVER

12:20

Open Spaces Discussions

Design for Just One Person? Investigation of personas in web design

Alistair Edwards

13:00

LUNCH

14:30

Usability of money

Pete Bagnall

Relay of main room

15:10

CHANGE OVER

15:20

Linear Personalisation of the BBC Homepage

John Muirhead and Tom McCambridge

Remote Usability Testing
The Usability Lab Is Dead

Lee Duddell & Ian Franklin

16:00

BREAK

16:30

Crafting the User Experience of Finacial Systems

Dave Jackson, Tero Väänänen
& Alistair Sutcliffe
Chaired by Pete Bagnall

Relay of main room

17:30

Roundup

Relay of main room

17:45

DRINKS